Terms and Conditions

1. Introduction

✨✨✨ Welcome to Engrace Beauty! By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully before placing an order or using our services. ✨✨✨

2. Scope of Services

✨✨✨ Engrace Beauty provides carefully selected premium beauty products and designs to our customers. We reserve the right to modify or discontinue any product or service without prior notice. ✨✨✨

3. Order Processing and Delivery

✨✨✨ – 📦 All orders are subject to product availability and approval by Engrace Beauty.

• ⏳ Orders are typically delivered within 2-3 weeks after confirmation. Delays may occur due to unforeseen circumstances.
• 📝 Customers are responsible for providing accurate delivery information. We cannot be held liable for orders shipped to incorrect addresses. ✨✨✨

4. Pricing and Payment

✨✨✨ – 💰 All prices displayed on our website are final and include applicable taxes (VAT included).

• 💳 Payments must be completed using the available payment methods at the time of order placement.
• 🔄 Engrace Beauty reserves the right to change prices without prior notice. ✨✨✨

5. Returns and Exchanges

✨✨✨ – 🔄 Products purchased are eligible for return within 30 days, in compliance with German Federal Return Policy (Fernabsatzgesetz – Distance Selling Act).

• 🛠️ Returned products must be unused, in their original packaging, and in resalable condition.
• 🛠️ For defective or damaged products, exchanges may be offered subject to inspection and approval. Customers must report any issues within 14 days of receiving the product.
• 🚚 Return and exchange shipping costs are the customer’s responsibility, except in cases of defective products, where such costs may be covered by Engrace Beauty.
• 📩 All returns must be initiated by contacting contact@engrace.de for return instructions. ✨✨✨

6. Intellectual Property

✨✨✨ All content on the Engrace Beauty website, including images, logos, and written materials, is the property of Engrace Beauty. Unauthorized use is strictly prohibited. ✨✨✨

7. Limitation of Liability

✨✨✨ Engrace Beauty shall not be held liable for any indirect, incidental, or consequential damages related to the use of our products or services. This does not exclude liability for intentional negligence or gross misconduct, in accordance with German Consumer Protection Law. ✨✨✨

8. Compliance with Laws

✨✨✨ By using our services, you agree to comply with all applicable German Federal Laws and European Union regulations. Ensuring compliance with local laws for purchasing and using the products is the customer’s responsibility. ✨✨✨

9. Dropshipping Disclosure

✨✨✨ Engrace Beauty collaborates with selected third-party suppliers to offer a wide range of products. While we strive for seamless delivery, minor variations in packaging and delivery times may occur. All transactions comply with German consumer protection laws. ✨✨✨

10. Changes

✨✨✨ Engrace Beauty reserves the right to update or modify these Terms and Conditions at any time. Changes take effect immediately upon being posted on our website and are communicated to customers in accordance with German Consumer Protection Laws. ✨✨✨

11. Governing Law

✨✨✨ These Terms and Conditions are governed by and construed in accordance with the laws of the Federal Republic of Germany. Any disputes shall be resolved in the competent courts of Germany. ✨✨✨

12. Contact Us

✨✨✨ For questions or concerns regarding these Terms and Conditions, please contact us at contact@engracebeauty.de. ✨✨✨